1. How long does shipping take?
Orders are custom-made and typically require 1–7 business days for processing. Once shipped, delivery within the United States usually takes 5–10 business days. You can find more details in our Shipping Policy.
2. Can I return or exchange my order?
Due to the custom-made nature of our products, we do not accept standard returns or exchanges. However, if your item arrives defective or incorrect, please contact us at hello@artfulane.com within 30 days of delivery. Learn more about our Refund Policy.
3. What if my product is damaged or incorrect?
We stand by our Satisfaction Guarantee. If your product is damaged, defective, or incorrect, please contact us at hello@artfulane.com within 30 days of delivery, and we’ll make it right with a replacement or reproduction at no additional cost.
4. How are your products made?
Every product is custom-made to order with premium materials and expert craftsmanship. This ensures high quality and attention to detail. For specific product details, please check the information above or contact us at hello@artfulane.com. Learn more about our Customization Options.
5. How can I contact ARTFULANE?
We’re here to help! For any questions or concerns, email us at hello@artfulane.com. Our customer care team is available Monday through Friday from 9 AM to 5 PM (Eastern Time). Visit our Contact page for more information.
ARTFULANE