SATISFACTION GUARANTEE
Our Promise to You
Your satisfaction is our highest priority. If, for any reason, you are not entirely delighted with your purchase, we invite you to contact us at hello@artfulane.com within 30 days of delivery. Our dedicated customer care team is here to ensure a seamless and effortless resolution. Whether addressing a concern, reproducing a product, or arranging a replacement, we are committed to exceeding your expectations.
At ARTFULANE, we take pride in delivering more than just premium products—we provide an exceptional experience designed to enrich your life. From the moment your order arrives, every detail is crafted to align with your vision and bring joy to your space.
Our Commitment
Since our products are custom-made to order, they are not eligible for standard returns or refunds. However, if an item arrives damaged, defective, or does not meet your expectations, we will make it right by offering a reproduction or replacement at no additional cost.
Refunds
Approved refunds for defective items will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
We are committed to ensuring a smooth and satisfying experience for every customer.
ARTFULANE
