Designer Custom Socks
Frequently Asked Questions
At ARTFULANE, we craft each product to order with care and precision. Processing times typically take 1-7 business days, and standard shipping within the United States usually requires an additional 5-10 business days. You’ll receive a tracking number once your order ships, so you can monitor its journey. For more details, visit our Shipping Policy.
Due to the customized nature of our products, we do not accept standard returns or exchanges. However, if your item arrives defective or incorrect, we will make it right by offering a replacement or reproduction. Contact us at hello@artfulane.com within 30 days of delivery to resolve any issues. For more details, please refer to our Refund Policy or Satisfaction Guarantee.
Yes, many of our products are fully customizable! You can personalize your order directly on the product page by selecting your design preferences. If you’re looking for something unique, you can also request a custom design on any product by visiting our Request Design on Any Product page or contacting us at hello@artfulane.com.
Your satisfaction is our top priority. If your order does not meet your expectations, please contact us at hello@artfulane.com within 30 days of delivery. We’ll work with you to address your concerns and ensure you’re happy with your purchase. Learn more about our Satisfaction Guarantee.
We’re here to help! For any questions or concerns, contact us at hello@artfulane.com
Our customer care team is available Monday through Friday from 9 AM to 5 PM (Eastern Time) and will respond within 1-2 business days.